OUR TEAM
Executive Leadership
The people behind StoragePRO’s BETTER Business.
Founder & President
Steve Mirabito
Steve Mirabito
Founder & President
Chief Operating Officer
Christina Rita
Christina Rita
Chief Operating Officer
Christina Rita directs operations at StoragePRO Management serving as the Chief Operating Officer. She is an accomplished, award-winning executive and is utilized as an expert in the self-storage industry. Christina began her career in self-storage as a District Manager, then proceeded to work as a Regional Vice President. In 2018, she joined StoragePRO Management bringing her invaluable experience and knowledge to the team.
Throughout the industry, Christina is a recognized team leader with a strong commitment to revenue growth, effective operational strategies, and a culture of inclusive empowerment. She is client-focused and develops relationships with owners. In her role, Christina has overseen a remarkable 35% growth in the StoragePRO Management portfolio, and a 18% staff expansion and promotion of 16% of staff to new opportunities.
Operational Management
Vice President, Operations
Pablo Caballeros
Pablo Caballeros
Vice President of Operations
Pablo Caballeros brings more than 30 years of management experience, including over 25 years in the Self-Storage industry, to his role as Vice President of Operations at StoragePRO Management. With a master’s in business administration with a concentration in Finance, he leads cross-functional teams focused on operational excellence, sustainable revenue growth, financial performance, and maximizing the value of the properties entrusted to the company. He is committed to identifying opportunities, improving processes, and leveraging technology to drive efficiency and long-term results.
Pablo’s leadership approach centers on developing people by recognizing and maximizing individual talent, building strong teams, and empowering others to reach their full potential. He believes consistent results come from helping people understand the bigger picture, connecting their daily decisions to broader business objectives, and giving them the ownership and accountability to make a meaningful impact. His philosophy combines strategic thinking, continuous improvement, and a people-first mindset to build stronger leaders, stronger teams, and sustainable business success.
Senior Regional Director
Kelly Rogers
Kelly Rogers
Senior Regional Director
Kelly Rogers brings 13 years of self-storage experience to his role as Senior Regional Director, including nearly 10 years with StoragePRO Management. He leads Regional and District Manager teams within Operations, supporting approximately 200 employees, while partnering closely with executive leadership and cross-functional departments to drive operational performance, organizational change, and initiatives focused on occupancy and revenue growth.
At the core of Kelly’s approach is a commitment to protecting and growing the value of the assets entrusted to StoragePRO Management. He understands that every ownership group brings a different perspective, from multigenerational private owners to financial institutions and investment groups but ultimately shares the same expectation: take care of the asset and grow its value.
Kelly is equally passionate about developing people. He focuses on building leaders who take ownership, make thoughtful decisions, collaborate effectively, and continuously develop themselves and those around them. His leadership philosophy is grounded in accountability, empowerment, and the belief that the strongest results are achieved through capable people who genuinely care about the business and the assets they manage.
Facilities, Maintenance, & Capital Improvements
Regional Director, West Coast
David Bow
David Bow
Regional Director
David Bow brings 20 years of self-storage experience to his role as Regional Director, including more than eight years with StoragePRO Management. He leads District Manager teams within Operations, partnering closely with executive leadership to drive operational performance and initiatives focused on occupancy and revenue growth across his portfolio.
David drives to continuously improve how the business operates. He looks for opportunities to refine processes, introduce innovative solutions, and leverage technology to streamline and automate work wherever possible. By reducing manual effort and building more efficient systems, he helps his teams spend less time on routine tasks and more time on the customers, properties, and results that matter most to ownership.
David is especially passionate about leadership and people development. He is committed to helping his employees grow both personally and professionally, building leaders who take ownership, make thoughtful decisions, and collaborate effectively. His leadership philosophy is grounded in accountability, empowerment, and the belief that the strongest results come from capable people who genuinely care about the business and the assets they manage.
Regional Director, East Coast
Edwin Murga
Edwin Murga
Regional Director
Edwin Murga brings over 20 years of self-storage experience to his role as Regional Director at StoragePRO Management, having started his career in the industry in 2005. He leads three District Manager teams across the East Coast region, spanning New York, Massachusetts, Connecticut, Maine, Pennsylvania, and Georgia, partnering closely with executive leadership to drive performance across a portfolio exceeding seven million dollars in annual revenue.
Edwin is driven by building scalable, efficient operating models, with a track record of designing training programs, pricing discipline, and revenue strategies that strengthen results and protect revenue integrity.
Edwin is especially passionate about leadership and people development, and he genuinely enjoys working with people. He believes in building leaders who take ownership, communicate directly, and grow into the next level of responsibility, whether that's coaching a Store Manager toward a District Manager role or developing a District Manager into a stronger operator. His leadership philosophy is grounded in accountability, coaching through hard conversations with care, and the belief that strong, capable people, properly supported, produce the best results for the business and the owners they serve.
Senior Facilities and Capex Manager
Jeremy “J.R.” Morgan
Jeremy “J.R.” Morgan
Facilities & CapEx
Jeremy “J.R.” Morgan is a Facilities and Capital Improvements professional with more than 20 years of experience in construction, property management, maintenance, facility operations, and capital project management.
Starting his career in hands-on construction and maintenance, J.R. worked his way into leadership and project management, giving him a strong understanding of facilities from both the field and management perspectives. His experience includes managing teams, vendors, budgets, facility operations, and complex capital improvement projects.
Today, J.R. serves as Senior Facilities & CapEx Manager at StoragePRO and holds both PMP and CFM certifications. He is focused on building strong teams, improving processes, controlling costs, and creating efficient, well-managed facility operations.
Senior District Manager
Verna Hutsell
Verna Hutsell
Senior District Manager
Verna Hutsell is an experienced multi‑unit storage operations leader with 20+ years of driving performance, profitability, and operational excellence across diverse facility portfolios. Specializes in P&L management, district‑wide process optimization, and scalable operational systems that elevate occupancy, revenue, and customer satisfaction. Proven track record transforming underperforming storage locations through data‑driven planning, rigorous auditing, and consistent execution of brand, safety, and compliance standards. Recognized for developing strong managers, strengthening sales performance, and implementing training programs that enhance operational consistency across all sites. Adept at aligning storage operations with organizational goals through strategic planning, competitive pricing strategies and customer experience.
Pricing, Revenue, & Analytics
Director, Business Intelligence
Juan Marti
Juan Marti
Director of Business Intelligence
Juan Marti leads StoragePRO Management's Business Intelligence team providing strategic leadership, team management, data analytics, and intelligence implementation. He manages data and information across our portfolio of properties ensuring clients can make informed decisions that lead to improved performance.
Juan turns complex enterprise data into clear, high-impact growth. He specializes in modernizing data warehouses, scaling self-service BI platforms, and improving forecast accuracy. Passionate about bridging the gap between vision and execution, Juan helps organizations make faster, data-backed decisions.
Asset Manager
Alec Billon
Alec Billion
Asset Manager
Alec Billon serves as an Asset Manager at StoragePRO Management, where he is responsible for overseeing the financial and operational performance of a diverse portfolio of self-storage properties. He began his career in the self-storage industry with Storage Corner before transitioning to Extra Space Storage, where he gained experience in real estate investments, financial analysis, joint ventures, and third-party management. Throughout his career, he has worked closely with institutional investors, private ownership groups, and operating partners to develop strategies focused on maximizing property performance and long-term asset value.
In his current role, Alec works collaboratively with Operations, Accounting, Revenue Management, and Facilities to develop annual operating budgets, evaluate capital investments, monitor financial performance, and implement initiatives designed to drive revenue growth and operational efficiency. He serves as a key point of contact for property owners, providing strategic guidance, financial reporting, and recommendations tailored to each property's objectives and market conditions.
Alec is passionate about bridging the gap between real estate investment strategy and day-to-day property operations. He believes successful asset management requires a proactive, data-driven approach, strong relationships with ownership groups, and a commitment to identifying opportunities that enhance both immediate performance and long-term investment returns. His approach emphasizes accountability, collaboration, and treating each property with the same level of care and attention as an owner would.
Asset Manager
Scott Holland
Scott Holland
Asset Manager
Scott Holland is a strategic data-driven professional with a proven track record of maximizing the value of self-storage assets through a unique combination of high-level financial oversight and boots-on-the-ground operational expertise. Having successfully served as a District Manager, Scott brings invaluable, firsthand knowledge of facility operations, local market dynamics, and team leadership to the asset management lifecycle.
Analyst, Business Intelligence
Ross Donahue
Ross Donahue
Revenue Management Manager
Ross Donahue is an accomplished professional with over a decade of experience in sales, marketing, market analysis, and revenue management. He leverages a wealth of industry knowledge to drive strategic growth and optimize financial performance. Prior to entering the self-storage sector, Ross honed his skills in management, customer service, and operations for over 15 years. He brings a unique blend of operational expertise and customer-centric focus in his current role.
Known for his analytical acumen, collaborative approach, and actionable insights that drive business success, Ross excels in identifying revenue opportunities and optimizing pricing strategies. His keen attention to detail and ability to interpret complex data sets enable him to enhance profitability business success.
Accounting, Human Resources, & Compliance
Director, Human Resources
Francine Cronin
Francine Cronin
Director of Human Resources
Francine Cronin is a highly accomplished Human Resources executive with over 30 years of experience leading strategic HR initiatives, ensuring corporate compliance, and fostering high-performance workplace cultures. She is known for a rare combination of legal acumen and employee-centric leadership, Francine specializes in navigating the complexities of multi-state labor laws while modernizing HR infrastructure to drive business growth.
She led StoragePRO's initiative to onboard their HRM platform and rolled out an employee incentive program to boost workforce engagement. Francine believes that human resources is not just a support function, but a critical driver of business strategy. She is passionate about protecting the company while empowering its greatest assets, the people.
Director, Accounting
Angelynne Yee
Angelynne Yee
Director of Accounting
Angelynne Yee is a meticulous and strategic financial leader who serves as the Director of Accounting, overseeing the complete financial ecosystem of both corporate operations and a managed property portfolio of over 150 facilities. With a proven track record in high-volume revenue management, Angelynne is responsible for the precise tracking, analysis, and reporting of all incoming revenue and operational expenses across the entire organization. She manages the dual complexities of corporate financials and individual property accounting.
She ensures that every dollar of revenue and expense is accurately allocated, tracked, and optimized to support long-term portfolio growth. Angelynne believes that robust financial transparency is the foundation of successful property management and combines regulatory compliance with advanced technological integration to deliver the financial reporting necessary to protect assets, empower property owners, and drive corporate profitability.
Payroll Administrator
Teresa Santa Ana
Teresa Santa Ana
Payroll Administrator
Teresa Santa Ana is a highly accurate and analytical payroll administrator with a proven track record of ensuring seamless, compliant, and timely payroll operations for diverse workforces. Known for their meticulous attention to detail and strong mathematical acumen, Teresa excels at managing complex payroll cycles, resolving discrepancies, and maintaining strict confidentiality.
Marketing, Leads, & Training
Director, Marketing
Jen Conlon
Jen Conlon
Director of Marketing
Jen Conlon is a marketing leader with more than 20 years of experience in the self-storage industry, specializing in digital marketing, brand strategy, customer acquisition, SEO, paid search, and property-level marketing. She currently serves as Director of Marketing at StoragePRO Management, where she leads the company’s marketing strategy and works across teams to drive qualified leads, rentals, brand visibility, and long-term portfolio growth.
Throughout her career, Jen has built her expertise from the ground up, beginning in facility operations before moving into marketing leadership. She is passionate about connecting marketing strategy to real operational results and bringing a practical, data-driven perspective to the work. She especially enjoys finding opportunities to improve the customer journey, strengthen local visibility, and build marketing programs that support both facility teams and the broader business. As a leader, Jen values collaboration, clear communication, accountability, and creating a team environment where people can do their best work.
Director of CSC, Learning, and Development
Sheri Barber
Sheri Barber
Director of Learning & Development
Sheri Barber is a dedicated self-storage professional with over 33 years of experience spanning district management, recruiting, talent management, customer service, call center, and learning & development. In her current role as Director of Learning & Development she is able to pursue her passion of teaching, mentoring, and helping teams grow while driving operational excellence through experience and knowledge.
Business Development
Director, Third Party Management
Melissa Shandor
Melissa Shandor
Director of Third-Party Management
Melissa Shandor leads the sales team utilizing her experience in storage acquisitions, market analysis, and growth marketing to expand business development opportunities for StoragePRO Management. She has a demonstrated history of working with financial brokers, commercial and residential real estate, and medical clients to convert stagnant initiative creating increased ROI across all platforms. Melissa brings her creative abilities, strategic thinking, and her wide-ranging intuition to support strategic efforts.
Melissa’s analytical reporting, data-driven initiatives, and expertise in growth marketing result in better processes and performance. Her ability to grasp complex tasks, source innovate solutions and accomplish objectives to completion combined with her unwavering work ethic makes her a crucial team member.
Senior Regional Sales Manager
Karen George
Karen Georege
Senior Regional Sales Manager
Karen George is a proven sales leader and strategic business development professional who recently transitioned into a key sales role in the self-storage industry. Bringing over two decades of capital raising, real estate investment sales, and operations leadership in the financial services industry, Karen leverages her diverse background in her consultative sales approach, delivering strong growth and exceptional client value.
Prior to her current role, Karen served in senior executive and sales positions at Inland Securities Corporation, Carter Funds, Waypoint Residential, Atlas Resources, and Wells Real Estate Funds. She holds a Master of Business Administration in Finance from the University of Southern California’s Marshall School of Business and a Bachelor of Arts in Economics from Vanderbilt University. Karen is based in Johns Creek, Georgia.
Regional Sales Manager
Stefan Touhey
Stefan Touhey
Regional Sales Manager
Stefan Touhey is a Regional Sales Manager at StoragePRO Management, one of the top 10 third-party self-storage management companies. In his 7 years with the company, he has worked with property owners, prospects, and brokers on deal structuring, contract negotiations, and operations across a multi-state portfolio. His focus is making third-party management a clear, confident decision for owners, whether they're running one property or building a portfolio, because he believes the best deals start with understanding what an owner actually wants from their asset.
As a current Senator for the Self Storage Association's Young Leaders Group, Stefan also helps build the next generation of this incredible industry.