Customer Service and Call Center
THIRD PARTY SELF STORAGE MANAGEMENT
Stop paying by the call. Let our team go to work for you.
Our sales experts are trained to capture more rentals, reduce move outs, and generate more revenue for you. We handle bookings, process payments, manage delinquencies, and do everything you need to increase cash flow.
- Open extended hours 7 days a week 365 days a year
- Bilingual calling in English and Spanish
- Save vacates with dedicated customer service line
- Delinquent tenant management and increased autopay
- Capture and convert more leads
Unlike other call centers, we offer 2-way calling which means more leads, better service, and less vacates all for a low flat rate. Stop paying by the call and put our Customer Service and Call Center to work for you.
The 2-Way Call Center Difference
| StoragePRO | Others | |
|---|---|---|
| Open Extended Hours 365 Days | ✅ | ✅ |
| Bilingual | ✅ | ✅ |
| Inbound Calling | ✅ | ✅ |
| Dedicated Customer Service Line | ✅ | ❌ |
| Outbound Calling | ✅ | ❌ |
| Delinquency Management | ✅ | ❌ |
| Add-On Sales | ✅ | ❌ |
| Flat Rate | ✅ | ❌ |
Interested in Remote Management?
Our call team saves you money.
- Fill more units and boost NOI
- Improve customer service and retention
- Increase on time payments
- Track collections and vacancy
- Maintain occupancy and market rates
