Meet Your StoragePROs

Our team of StoragePROs will

unlock, cultivate, and unleash

Total Property Performance™ for your facility with their informed decision-making. We align your property's performance with your financial goals and deliver the results you deserve.

Our PROs specialize in:

Facility Maintenance & Operations
Personnel Management & Training
Accounting & Financial Reporting
Human Resources & Training
Business Intelligence
Asset & Revenue Management
Strategic Marketing

Founder & President

Steve Mirabito

Steve has been involved in the self-storage industry since 1986. As a young man, he learned “retail is detail” and went on to pioneer the “StoragePRO Way,” a retail-oriented style of management. This led to his BETTER BusinessTM model which has resulted in substantial growth in his clients’ asset value resulting in Total Property PerformanceTM. He is routinely named as a “Top 10 Operator” and has served as Chairman Emeritus of the California Self Storage Association. As one of the largest self-storage management operators, he pioneered management systems and training programs utilized throughout the industry. With his vast knowledge and experience, he is often retained to prepare market feasibility and viability studies and serve as an expert regarding self-storage development and operations. He is the author of several articles on self-storage financing, management, and development, and he presents locally and nationally sharing his expertise with other storage professionals.

Chief Operating Officer

Christina Rita

Christina directs operations at StoragePRO Management serving as the Chief Operating Officer. She is an accomplished, award-winning executive and is utilized as an expert in the self-storage industry. Christina began her career in self-storage as a District Manager, then proceeded to work as a Regional Vice President. In 2018, she joined StoragePRO Management bringing her invaluable experience and knowledge to the team. Throughout the industry, Christina is a recognized team leader with a strong commitment to revenue growth, effective operational strategies, and a culture of inclusive empowerment. She is client-focused and develops relationships with owners. In her role, Christina has overseen a remarkable 35% growth in the StoragePRO Management portfolio, and a 18% staff expansion and promotion of 16% of staff to new opportunities.

Vice President, Operations

Pablo Caballeros

Pablo brings two decades of self-storage management experience to StoragePRO Management in his Vice President role. He has been recognized for fostering high-performing cultures with an environment of continuous improvement. Pablo’s ability to maximize talent through coaching, mentoring, and developing teams has been instrumental in driving sustainable growth. Pablo uses his strong analytical skills and financial acumen to foster consistent P&L management generating revenue growth. He promotes a positive and productive environment resulting in the acquisition and retention of talented professionals. Pablo was awarded the President’s Circle of Excellence three times among the top 250+ District Managers.

Vice President, Finance

Adrienne Zimmer

Adrienne has over twenty years of financial and operational experience in self-storage, multi-family, and private equity commercial real estate and development of residential real estate. She is an effective leader with proven success in accounting, financial reporting, team building, and delivering results. Adrienne consistently outperforms in her ability to provide financial reporting, treasury management, investor reporting, compliance, financial planning and analysis. Adrienne leads a team of accounting industry experts sharing her experience, knowledge, and capabilities in self-storage financial management. She is committed to accuracy, reliability, and transparency resulting in verifiable data and reporting. Adrienne’s consistent reporting and standards produce instrumental data resulting in strategic performance.

Vice President, Investment Management

Kevin Bertelsen

Kevin is a seasoned real estate and facility management executive. With nearly four decades of leadership experience in commercial real estate and the military, he has a proven track record of success. Kevin is result-oriented and uses proven strategic methods to optimize portfolios, drive revenue growth, and enhance client service operations. Kevin has managed industry-leading accounts and overseen asset management, strategic sourcing, business analytics, contract administration, and facility maintenance. He is a retired Navy Captain and Aviator, uses his notable military background to foster high-performing teams and generate profitable results for clients.

Director, Operations

Joseph Ortiz

Joseph is a seasoned leader with over 23 years of experience in management and operations. He is dedicated to team development and achieving collaborative goals. His hands-on approach, commitment to continuous learning, and goal-oriented strategies, Joseph enhances the operations team at StoragePRO Management. Joseph assists in managing staff, optimizing processes, implementing strategic initiatives, and maintaining our high standards of productivity and performance. He is dedicating to growing the talents of his team and consistently leads by example.

Director, Human Resources,

Francine Cronin

Francine has led effective HR teams and developed effective frameworks for organizations in manufacturing, education, public sector, the service industry, and engineering/construction. She is a knowledgeable and valuable resource bringing balance and simplicity to human resources processes to create competitive advantages. Francine directs her team in all facets of staffing and compliance including recruiting, training and development, employee retention, scheduling and recordkeeping, benefits administration, workplace safety, and OSHA compliance. She stays informed about changing labor regulations and adeptly handles complex HR situations. Her expertise reduces administrative responsibilities while providing a consistent and professional experience for employees.

Director, Asset Management

Taylor Nevares

Taylor is a real estate professional with more than 15 years of experience in asset management, acquisition, disposition, development, and valuation. He manages the StoragePRO portfolio of assets nationwide. He provides ongoing investment, underwriting, and development advice to clients focusing on rebalancing, risk assessment, and tracking to ensure optimal performance. Taylor leads the Asset Management team utilizing his analytical skills to maximize owners' wealth. His proactive and informed decision-making aligns property performance with financial goals, and his comprehensive, multi-faceted strategies increase property value while prioritizing client relationships.

Analyst, Business Intelligence

Ross Donahue

Ross is an accomplished professional with over a decade of experience in sales, marketing, market analysis, and revenue management. He leverages a wealth of industry knowledge to drive strategic growth and optimize financial performance. Prior to entering the self-storage sector, Ross honed his skills in management, customer service, and operations for over 15 years. He brings a unique blend of operational expertise and customer-centric focus in his current role. Known for his analytical acumen, collaborative approach, and actionable insights that drive business success, Ross excels in identifying revenue opportunities and optimizing pricing strategies. His keen attention to detail and ability to interpret complex data sets enable him to enhance profitability business success.

Controller, Finance

Christen Allen

Christen is an experienced financial management and corporate accounting professional who specializes regulatory and financial reporting, budget and forecasts preparation, and internal control policies and procedures. She manages all accounting operations including Billing, A/R, A/P, GL and Counsel, Cost Accounting, Inventory Accounting and Revenue Recognition. Christen utilizes her extensive knowledge to coordinate budget preparation, financial statements and forecasting, regulatory reporting, and compliance accounting. She supports the goals of owners with her attention to detail and quality control methods of financial reporting. Her expertise in accounting policies and understanding of local, state, and federal reporting provides owners with financial oversight and informed business decisions.

Senior Director, Facilities

Jeremy DuBurg

Jeremy utilizes his vast experience to expertly manage budgeting, maintenance, purchasing, planning and operational activities. He uses his knowledge of safety and security, facility management, and profitability and growth to maintain strong relationships with related professionals. He began as a District Manager for StoragePRO which has given him an advantage in understanding the daily operation and field staff experiences. Jeremy leads by example in his management of facility maintenance staff and related team members. Jeremy experience in construction, architecture, and operational systems combined with his problem-solving and organizational skills ensure all facilities are run optimally. His understanding of laws and regulations combined with his budgeting experience supports exemplary outcomes for owners.

Regional Sales Manager

Stefan Touhey

Stefan is an experienced sales professional focused on providing property management services to enhance asset value. With strong emphasis on return on your investment, he works closely with owners to develop a trusted, professional relationship.

Director, Third Party Management

Melissa Shandor

Melissa is an accomplished growth marketer with a demonstrated history of working with financial brokers, commercial and residential real estate, and medical clients to convert stagnant initiative creating increased ROI across all platforms. She brings her creative abilities, strategic thinking, and her wide-ranging intuition to support strategic efforts. Melissa’s analytical reporting, data-driven initiatives, and expertise in growth marketing result in better processes and performance. Her ability to grasp complex tasks, source innovate solutions and accomplish objectives to completion combined with her unwavering work ethic makes her a crucial team member.

Regional Sales Manager

Scott Holland

Scott is a dynamic, driven professional with an exemplary record of providing vision, quality and leadership in operations and business development. Adept at creating processes that improve productivity, increase profitability and decrease costs, he brings all of his operational knowledge to the sales team.