Sheri Barber is a dedicated self-storage professional with over 33 years of experience spanning district management, recruiting, talent management, customer service, call center, and learning & development. In her current role as Director of Learning & Development she is able to pursue her passion of teaching, mentoring, and helping teams grow while driving operational excellence through experience and knowledge.
Verna Hutsell is an experienced multi‑unit storage operations leader with 20+ years of driving performance, profitability, and operational excellence across diverse facility portfolios. Specializes in P&L management, district‑wide process optimization, and scalable operational systems that elevate occupancy, revenue, and customer satisfaction. Proven track record transforming underperforming storage locations through data‑driven planning, rigorous auditing, and consistent execution of brand, safety, and compliance standards. Recognized for developing strong managers, strengthening sales performance, and implementing training programs that enhance operational consistency across all sites. Adept at aligning storage operations with organizational goals through strategic planning, competitive pricing strategies and customer experience.
Shanelle Ingram is a highly skilled facilities and Maintenance professional with a proven track record of ensuring peak operational efficiency, safety, and regulatory compliance across a portfolio of self-storage properties. With extensive expertise in managing complex systems, Shanelle specializes in transforming reactive maintenance environments into highly efficient, proactive operations.
Ross Donahue is an accomplished professional with over a decade of experience in sales, marketing, market analysis, and revenue management. He leverages a wealth of industry knowledge to drive strategic growth and optimize financial performance. Prior to entering the self-storage sector, Ross honed his skills in management, customer service, and operations for over 15 years. He brings a unique blend of operational expertise and customer-centric focus in his current role.
Known for his analytical acumen, collaborative approach, and actionable insights that drive business success, Ross excels in identifying revenue opportunities and optimizing pricing strategies. His keen attention to detail and ability to interpret complex data sets enable him to enhance profitability business success.
Francine Cronin is a highly accomplished Human Resources executive with over 30 years of experience leading strategic HR initiatives, ensuring corporate compliance, and fostering high-performance workplace cultures. She is known for a rare combination of legal acumen and employee-centric leadership, Francine specializes in navigating the complexities of multi-state labor laws while modernizing HR infrastructure to drive business growth.
She led StoragePRO’s initiative to onboard their HRM platform and rolled out an employee incentive program to boost workforce engagement. Francine believes that human resources is not just a support function, but a critical driver of business strategy. She is passionate about protecting the company while empowering its greatest assets, the people.
Angelynne Yee is a meticulous and strategic financial leader who serves as the Director of Accounting, overseeing the complete financial ecosystem of both corporate operations and a managed property portfolio of over 150 facilities. With a proven track record in high-volume revenue management, Angelynne is responsible for the precise tracking, analysis, and reporting of all incoming revenue and operational expenses across the entire organization. She manages the dual complexities of corporate financials and individual property accounting.
She ensures that every dollar of revenue and expense is accurately allocated, tracked, and optimized to support long-term portfolio growth. Angelynne believes that robust financial transparency is the foundation of successful property management and combines regulatory compliance with advanced technological integration to deliver the financial reporting necessary to protect assets, empower property owners, and drive corporate profitability.
Teresa Santa Ana is a highly accurate and analytical payroll administrator with a proven track record of ensuring seamless, compliant, and timely payroll operations for diverse workforces. Known for their meticulous attention to detail and strong mathematical acumen, Teresa excels at managing complex payroll cycles, resolving discrepancies, and maintaining strict confidentiality.
Jeremy Duburg utilizes his vast experience to expertly manage budgeting, maintenance, purchasing, planning and operational activities. He uses his knowledge of safety and security, facility management, and profitability and growth to maintain strong relationships with related professionals. Jeremy leads by example in his management of facility maintenance staff and related team members.
Jeremy experience in construction, architecture, and operational systems combined with his problem-solving and organizational skills ensure all facilities are run optimally. His understanding of laws and regulations combined with his budgeting experience supports exemplary outcomes for owners.
Melissa Shandor leads the sales team utilizing her experience in storage acquisitions, market analysis, and growth marketing to expand business development opportunities for StoragePRO Management. She has a demonstrated history of working with financial brokers, commercial and residential real estate, and medical clients to convert stagnant initiative creating increased ROI across all platforms. Melissa brings her creative abilities, strategic thinking, and her wide-ranging intuition to support strategic efforts.
Melissa’s analytical reporting, data-driven initiatives, and expertise in growth marketing result in better processes and performance. Her ability to grasp complex tasks, source innovate solutions and accomplish objectives to completion combined with her unwavering work ethic makes her a crucial team member.
Karen George is a proven sales leader and strategic business development professional who recently transitioned into a key sales role in the self-storage industry. Bringing over two decades of capital raising, real estate investment sales, and operations leadership in the financial services industry, Karen leverages her diverse background in her consultative sales approach, delivering strong growth and exceptional client value.
Prior to her current role, Karen served in senior executive and sales positions at Inland Securities Corporation, Carter Funds, Waypoint Residential, Atlas Resources, and Wells Real Estate Funds. She holds a Master of Business Administration in Finance from the University of Southern California’s Marshall School of Business and a Bachelor of Arts in Economics from Vanderbilt University. Karen is based in Johns Creek, Georgia.
Stefan Touhey is a Regional Sales Manager at StoragePRO Management, one of the top 10 third-party self-storage management companies. In his 7 years with the company, he has worked with property owners, prospects, and brokers on deal structuring, contract negotiations, and operations across a multi-state portfolio. His focus is making third-party management a clear, confident decision for owners, whether they’re running one property or building a portfolio, because he believes the best deals start with understanding what an owner actually wants from their asset.
As a current Senator for the Self Storage Association’s Young Leaders Group, Stefan also helps build the next generation of this incredible industry.
